Karen and Kim made a long day of traveling with lost luggage and 2 kids, simply graceful! We were weary from the road and hadn't had much go our way, even worse, situations that made traveling with a 3 year old and 8 month old down right horrible. We didn't know we were going to meet our miracle workers! The kind voice, attention to detail, and empathy made me wish they were family. I will come back over and over again because Karen and Kim!
Christy
heinäkuu 2023
The Hyatt Regency at State Capital is a stellar location with modern amenities and at least 4 restaurants, including the rooftop revolving Eagles Nest, Starbucks, and a Subway, a bank, a CVS self-service OTC pharmacy, and a walk-in medical clinic inside the hotel! In addition, a bellhop, a pool, valet parking, with access to the Indianapolis Convention center, The Circle City Mall, the movie theatre, the Arts Garden, additional restaurants and more without even walking outside!
Olivia
tammikuu 2024
Room was very comfortably furnished (good pillows on the bed!), and well-cooled by the A/C without too much noise. View of the capitol was as advertised. Gym looked fantastic though I didn't use it. Pool was small but well kept. Staff friendly and helpful!
Corrinne
heinäkuu 2023
Check in was smooth, room was ready, clean and comfortable. Had a great view of the street below for people watching. Hotel is within walking distance of several attractions including the Lucas Oil stadium, several restaurants, and shopping. There is a connectin walkway to the conference center and the mall. As someone traveling alone, I felt very safe and the security seemed very good. Room service was great and there is a Starbucks in the lobby along with a Subway and a restaurant. The lobby was inviting with several places to sit comfortably and drink coffee and watch TV.
Haven
joulukuu 2023
The staff went beyond of what was expected, the room was great and the valet service was also great, enjoyed the food at the restaurant.
Harvey
marraskuu 2024
It was close to the convention center and it had skywalk which was amazing and cool. The staff was amazing at the restaurant in the hotel during breakfast and dinner at the bar the area was well kept it was clean besides dust in certain places. That was my first time staying at a Hyatt hotel and I enjoyed it
Anonymous
elokuu 2023
The kindness of the staff from the front desk to the Valet. The Valet could tell that I was rattled about not being able to find the parking entrance—he came with me to my car, got in, and directed me to the parking entrance. He was so very kind! I also thoroughly enjoyed the conversation with the lady making my omelet—she enjoys her job and it shows!! Convenient to Gainbridge Fieldhouse.
Anonymous
syyskuu 2023
Due to the Conference week the breakfast buffet was offered instead of individual items. The level of food items were not what a four/ five star hotel would offer for the price charged/person.
Suzanne
heinäkuu 2024
Perfect location, close to everything downtown. And the staff went above and beyond. They also made it the best Swiftie experience by celebrating with the rest of the city and creating activities to keep everyone entertained and involved.
Meghan
marraskuu 2024
The customer service was superb! My reservation got changed from my original booking. Since that occurred Wyatt( made some adjustments to my bill and a few other things) Damian and Yvette provided the best customer service and knowledge needed for the weekend! I will stay here again!!
Anonymous
heinäkuu 2023